Refund & Cancellation Policy

Digital delivery

Our courses are digital products. The moment your payment succeeds, your access link is shown on screen and emailed to you. Delivery is therefore complete and irreversible within seconds of purchase — the material cannot be "returned".

Refunds

Because access is delivered instantly, all sales are final and we do not offer refunds once an access link has been issued. This is stated here and again on the checkout page before you pay, so that you can make an informed decision.

Business decision pending — confirm whether you want no refund window, or a 3-day or 7-day window. This page updates from one setting.

When we will refund you

Regardless of the above, we will always refund you if:

• you were charged twice for the same order;
• your payment succeeded but you never received access, and we are unable to deliver it;
• the course you bought is materially different from what was described.

If you paid and did not get your email, please try the resend page first — in almost every case the email is in Promotions or Spam and access is working fine.

Cancellations

There is nothing to cancel: this is a one-time purchase, not a subscription. You will never be charged again, and there is no renewal to stop.

Chargebacks

Please contact us before raising a chargeback with your bank — we can usually resolve an access problem in minutes. Access is suspended while a chargeback is open.

Contact

Refund requests and questions: TODO(client)@example.com, Mon–Sat, 10:00–19:00 IST.